For our last few days in Vegas we decided to stay at Caesars Palace. We had stayed here before on a previous visit but at that time we were given an upgraded room in the Forum Tower. This time, we were offered an upgrade for $50.00 but we declined and so we had a standard room in the Roman Tower.
Check-in
- On check-in the guy checking us in tried to get us to upgrade to a better room for an extra $50 a night but since we had the upgraded room before and as we weren’t really all that impressed we declined the offer.
- Another reason for not accepting the upgrade was that we had booked three days even though we were checking out on day two.
- The reason we did this was that our flight was leaving at 8pm and we didn’t want to check out at 11am and then have to wander the streets of Vegas for hours before our flight left.
- So we paid for an extra night so that we could just chill out until it was time to go to the airport. So upgrading the room when we wouldn’t be here for the entire time wasn’t really worth it.
- One thing that we weren’t happy with was the queue system for checking in. In ever other hotel we have stayed at there was only one queue and you went to the next available receptionist.
- At Caesars you line up behind each available receptionist. So if you happen to pick the wrong queue, where someone has some issues or problems, you may have to wait a lot longer. We were in one queue and saw another queue to our left that was moving a lot quicker and immediately moved over and were served relatively quickly.
- However, the gentleman in our old queue wasn’t very happy as he had been waiting for quite some time already. What this does is put people in an unhappy frame of mind before they even check in.
- I really think Caesars Palace should really rethink this type of queuing arrangement. It looks messy and it’s just irritating in my opinion…it felt like we were queuing for train tickets and not a high class hotel.
How Much?
- We booked our room through Expedia
. Since it was the weekend rates were a lot higher than for mid-week so it cost us $523 for three nights.
Finding our room…
- As with any large Vegas hotel, finding your room can be an experience in itself and Caesars Palace is no different. Each time we return to the hotel it becomes a case of figuring out which way we need to go. It usually takes a couple of days to get into a routine of knowing exactly the right route to take.
- Our room is in the Roman Tower but because of our room placement we can actually enter via the Forum Tower as well, so this is very convenient.
- It’s interesting that when we take the Roman Tower elevator that we have to get out at the 7th floor but when we take the Forum Tower elevator we have to get out at the 53rd floor. Not sure if that’s a Twilight Zone story in the making there but we’re not going to try to work it out…we’re just happy that we can take either elevator and still get to our room.
Our Room
- Our room is on the 7th floor (room 792) and is a standard double room. Its nothing fancy like our room at The Venetian but it is still quite nice and we are happy with it on first sight.
- The room looks modern and up-to-date and the furnishings are all in very good condition. So it doesn’t look old and tired looking. It’s either been upgraded recently or has been really well maintained.
The Beds
- The room has two double beds with four pillows each. It looks like three feather pillows and one polyester. We like these pillows…much better than The Paris Hotel pillows.
- The beds are comfortable and the bedding is soft and clean and fresh.
Furnishings
- The room has a desk with two chairs and a small side table with a soft comfortable lounging chair.
- There is plenty of hanging space in the built-in wardrobe.
The TV
- The TV cabinet has two large drawers and 3 smaller ones, so lots of places to put things.
- The TV is a little disappointing. It’s one of the older style TVs…those big bulky things that aren’t even sold anymore these days, still at least it is large enough and the picture is pretty good.
- There are around 30 or so channels but mostly news and sport….we had trouble finding anything decent to watch…but then you are not in Vegas to watch TV I guess.
The channels include:
- The Sports Book Channel
- USA
- Nickelodeon
- Vegas Player Television
- Fox Sports World
- TBA Super Station
- Discovery Channel
- The Weather Channel
- CNN News
- local stations
- Power One
- TV Japan
- Fox News
- CNN Headline News
- Convention Information
- WGN Super Station
- Jade
- CNBC Financial News
- A&E Arts and Entertainment
- Telemundo
- MSNBC Financial News
- Fashion TV
- TNT
- ESPN Sports
- ESPN Sports 2
- Fashion TV
- 702 Scene
Lighting
- We found this room to have quite good lighting for a hotel room. There is a lamp in the middle of the two beds and one on the desk, there is also a tall standard lamp in the corner.
The Bathroom
- The bathroom is quite nice. It has two sinks, toilet, an oval bathtub and separate enclosed shower.
- There are plenty of toiletries including soap, shampoo, conditioner, moisturizing body lotion, a shower cap, vanity pack, box of tissues, sewing kit and even a shoe mitten to shine your shoes. (Note from Wanda: I just love the shampoo and conditioner at Caesars, not only do they smell gorgeous but I find that they suit my hair. Most hotel shampoos seem to dry my hair out and make it frizzy, but I don’t have this problem with Caesars products. So big tick from me).
- It also has a small tv next to the sink area which is quite neat. Personally I would have preferred it near the bath so you can watch it while soaking in the bathtub.
Room Service
- We had no problems with room service. The room was well cleaned and the toiletries were replenished regularly. The housekeeping staff were friendly and cheerful.
Facilities
Other facilities in the room include:
- iron
- ironing board
- hair dryer
- safe – this was big enough to old both our laptops, our iPads, camera and passports with plenty or room to spare. The only oddity was that you had to swipe a credit card to open and close it. This did cause me a bit of concern at the start, I couldn’t see why I needed to use a credit card – why not the hotel key. So of course all sorts of conspiracy theories came to mind. However, like everything once you do something a few times you just accept it. The only time we had problems was when one of used our card to close the safe and when we got back to the room later in the day, we used a different card to try and open it.
- There is an ice dispenser and a drink dispenser just down the hall in a handy position.
- Once again there is no jug or coffee maker, but we still had the one we had brought when we first arrived.
Noise Levels
- This hotel seems to be a bit noisier than some of the others we have stayed at in Las Vegas. The room has a connecting door to the neighboring room and it obviously isn’t very thick as we can hear the guests staying in there. Fortunately they don’t talk too much but I can only imagine if you had particularly talkative neighbours that you would really hear it all.
The Staff
- Our experience with the staff was okay but nothing spectacular. It just felt like most of the staff were there just to do a job and nothing more.
The Buffet
- This is one buffet that I wouldn’t recommend. There isn’t as much to choose from when compared to most other buffets in the hotels in Vegas plus they don’t always open the buffet..it is closed for dinner on Tuesday and Wednesday and for some reason on one morning it was closed for breakfast without any explanation. It’s really not worth the money in my opinion.
- There is a reasonable dessert selection, and although each dessert is beautifully presented in tiny service, nothing is labeled so its just pot luck with what you get.
- We did try the buffet at both lunch and dinner and weren’t impressed at either time. This is one of the buffets on the ‘Buffet of Buffets’ vouchers that we purchased but we found that other buffet’s were much better value.
Overall Opinion
Well it certainly has its pluses and we like Caesars Palace so we would stay here again but it wouldn’t be our first choice. The position is fantastic and the room is fine but it just loses something for me although I can’t quite put my finger on it. In some ways it feels like just another hotel. Perhaps it was the checking in that did it for me…like I said, it felt like we were queuing for train tickets rather than checking in to a higher end hotel so that may have been what set my whole mood for the hotel.
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